You can create email lists from the Actions menu from the main grids like the Constituent, Events, Gifts and Membership grid. You can also import an Excel o...

The Contacts Page in the Email Marketing Module is used to manage all of your email lists and the contacts on those lists. Contacts are the constituents who...

Once you are logged into DonorView, mouse over Workspace in the left corner and then Email Marketing, click on Contacts.

Yes, you can send targeted messages and surveys to recipients on a list without having to create duplicate lists for Emails or Surveys. You can access these...

From the Contacts Page in the Email Marketing Module, you can add recipients to the database by importing them from an .XLS, .XLSX. .CSV or .ODS file. Click...

There are several ways to remove a constituent from a list.  They can be removed from a single list, all lists or unsubscribed from all emails. To remov...

There are numerous ways to add a contact to a mailing list. In Workspace > Email Marketing > Contacts, the + LIST and + RECIPIENT menus can be use...

By default, DonorView looks for existing constituents in the database, matching by email address and name. If an exact match is found, no duplicate will be ...

Acceptable file formats are .XLS, .XLSX, .ODS, .CSV. Max file size 10MB.

We no longer support the ability to directly import your contacts from email clients. You can instead export the contacts to a .XLS, .XLSX, .ODS, or .CSV. f...