Email Marketing Contacts - Email List Management

How to create email lists and manage recipients (also known as subscribers or contacts)

I no longer wish to use a list, can I disable it?
Yes, you can make a list inactive without deleting it. To disable a list, select a list under “All Lists” on the Contacts Page in the Email Marketing Module...
Tue, Jun 30, 2026 at 10:32 AM
Can I delete an email list?
You can only delete an email list if it has never been used for an email marketing campaign, emailed survey campaign, or is part of an automated subscriptio...
Tue, Jul 7, 2026 at 4:51 PM
Why don’t I see a “Delete” link on some of the lists?
The delete link is automatically disabled by the software if the list has been previously used to send an email or survey campaign or if the list is used to...
Tue, Jul 7, 2026 at 4:50 PM
Why can't I delete an Email List?
You cannot delete an email list that was used in an email marketing or survey campaign or one that is part of an automatic subscription on an event, members...
Tue, Jul 7, 2026 at 4:43 PM
How do I edit the Email List Name or Category?
To edit the name or category of a particular email list, go to the Contacts page in Email Marketing Module and select the list that you would like to change...
Tue, Jun 30, 2026 at 10:49 AM
How do I see recipients that are unsubscribed?
To see the records that are unsubscribed, please go to Email Marketing > Contacts and then click on the All Recipients button.    On the grid on the...
Tue, Jul 7, 2026 at 4:53 PM
What is a Join My Mailing List (JMML) widget?
A Join My Mailing List (JMML) widget creates a box that you can embed into your website that allows website visitor to subscribe to one or more of your emai...
Tue, Jun 30, 2026 at 11:31 AM
How do I invite people to subscribe to my to email lists?
You have two options for subscribing donors to your mailing lists. One is by using the unique URL link created in the Email Marketing Module on the Contacts...
Tue, Jun 30, 2026 at 11:38 AM
Can a donor unsubscribe from a list?
A donor or constituent can unsubscribe from all future emails by clicking the unsubscribe link at the bottom of your email marketing messages.  A constituen...
Tue, Jul 7, 2026 at 5:00 PM
How do I manage my email list subscription options?
This support article covers: Email List Categories Subscribing to Specific Email Lists Subscription Link Options Viewing Email Lists by Category E...
Fri, Feb 13, 2026 at 7:33 PM