Email Marketing General Information 4

• How do I create and send an email marketing campaign?
• What is the difference between direct mail and email marketing?
• Email Marketing Best Practices for High Deliverability and Low Bounce Rates
• Does someone who subscribes to my email list become a constituent?

Email Marketing Contacts - Email List Management 28

• What are Email Lists and List Categories?
• How do I create an email list?
• What is the Contacts Page?
• Can I use the same email list for surveys and email marketing campaigns?
• How do I add new email recipients, contacts, or subscribers?

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Email Marketing Templates 28

• How do I create and edit an email template?
• What is the “Templates” page for?
• How do I narrow down the list of templates or search for a specific template?
• How can I browse the DonorView predesigned templates only?
• Can I view only the templates that I created?

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Email Marketing Campaigns 27

• How do I create an email marketing campaign?
• What is a campaign?
• How do I find the “Campaigns” page?
• Can I view a campaign that I’ve already sent?
• Can I delete a campaign?

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Email Marketing Overview Page - Campaign Response Rates 26

• What is the Email Marketing Overview Page for?
• What is the Snapshot tab on the Overview page for?
• What does each meter represent on the Shapsho view?
• How can I see statistics for different campaigns that I sent through email?
• What is the Email Delivery tab on the Overview Page for?

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