Email Marketing Campaigns

Can I resend a campaign previously sent by email?
You can resend a campaign, but only to constituents who have not opened it yet. See this article for more "Can I resend an email campaign to those who ...
Mon, Jul 6, 2026 at 12:18 PM
How do I send a test email?
You can send a test email from the final step of the Email Campaign on the Schedule or Send tab.  Check the box next to Send Test Email to select t...
Mon, Jul 6, 2026 at 2:17 PM
How can I enable archiving of an email campaign?
Once you have sent an email campaign, you can archive it by clicking on the Archived check box on the Campaign List. The Archived column may be on the far r...
Wed, Jul 8, 2026 at 4:10 PM
How do I see all of the archived email campaigns?
You can view all archived campaigns using the Actions menu and clicking View Archive.  You can see which campaigns have been included in the A...
Wed, Jul 8, 2026 at 4:11 PM
How do I add Mail Merge fields to my email campaign?
In Workspace > Email Marketing > Campaigns, edit the campaign and on the Attach Template step click Use (Use Template) for the template to send with t...
Wed, Jul 8, 2026 at 4:19 PM
Why are my Mail Merge fields blank or {Field} in the email sent?
If a mail merge field is added to an Email Campaign template (How do I add Mail Merge fields to my email campaign?), the mailing list(s) must contain the ma...
Wed, Jun 17, 2026 at 11:35 AM
Where can I see the email campaign history for a specific recipient?
You can view the campaign history for a specific constituents in their record under the Email Campaigns tab. You can see all the campaign activity by clicki...
Mon, Jul 6, 2026 at 3:08 PM
Email Marketing Delivery Times
Email marketing is a powerful way for organizations to connect with donors, members, clients, and community audiences. We recognize the importance of delive...
Fri, Aug 22, 2025 at 9:56 AM
Validate Emails
When sending a campaign, you have the option to perform an email validation of your email list(s) that are linked to your campaign. From the Schedule or Sen...
Thu, Jul 2, 2026 at 4:26 PM