Constituent Profiles

How do I add a new email address?
Begin by determining whether if this is the primary email address for the constituent.  If the new email is the primary email address and you would...
Thu, Oct 8, 2026 at 11:26 AM
Can I edit or delete an email address?
Begin by determining whether if this is the primary email address for the constituent. If it is the primary email address, and you would like to save this o...
Thu, Oct 8, 2026 at 11:28 AM
How do I add a profile picture?
Before adding a profile picture, the profile must be saved with some basic information such as First and Last Name. Once a profile is created, you can click...
Sat, Jul 20, 2024 at 12:03 PM
How do I add a new choice in a dropdown box?
There are many fields within the software that allow you to choose from multiple options, these are called picklists or dropdown lists. Most lists are a sin...
Thu, Oct 8, 2026 at 2:03 PM
Can I edit or delete a choice in a dropdown box?
Yes, you can edit the list or delete unused items from the list. From any constituent record, locate the dropdown lists (also known as a picklist) and click...
Thu, Oct 8, 2026 at 2:29 PM
Can I change the order that values appear in a dropdown box?
Yes, click on the up and down arrows of the drop down box and click on <New/Edit> to open the list editor. Find the value that you want to re-...
Thu, Oct 8, 2026 at 2:34 PM
What are categories on the Profile page?
A constituent category is a way to group together constituents who have similar attributes. Categories can be used to quickly identify these groups for repo...
Thu, Oct 8, 2026 at 2:39 PM
Can I add, edit or delete Constituent Categories?
Yes. To modify the categories list, click on the Pencil & Paper (edit) icon next to the Categories label from any constituent profile page.   In ...
Wed, Jul 15, 2026 at 10:42 AM
How do I add a constituent to a category?
You can add a constituent to a constituent category by opening their record and selecting the category in the white space under Category. If you ne...
Fri, Jul 10, 2026 at 11:15 AM
What are email lists?
Email lists are used to send emails using the Email Marketing module. An email list is typically a segmented group of constituents that will receive a speci...
Thu, Oct 8, 2026 at 3:31 PM