Managing Constituent Records

How do I add new constituent?
A constituent can be added from the Constituents grid by clicking on +New. You can add a new: Individual - an individual person (or couple) Company - an ...
Fri, Sep 26, 2025 at 4:57 PM
What is the difference between the Full & Quick tabs on the profile?
When entering a new constituent, you have the option of doing a Full add, which allows you to enter data in all the profile page fields. Or, you ca...
Tue, Oct 6, 2026 at 3:34 PM
What is the difference between an individual and a company record?
An individual record is for a person or a couple and a company is a group or organization. It is important to choose correctly when entering a new constitue...
Tue, Oct 6, 2026 at 3:36 PM
Merging Duplicate Constituent Records
You can merge two constituent records together on the constituent grid. Find the Merge column, which is initially located on the far right side of the grid....
Tue, Oct 6, 2026 at 3:39 PM
What information can I transfer between two constituent records when merging?
When merging two records the record that you select to keep, by checking the box Keep this record, will be considered the master record.  The informatio...
Tue, Oct 6, 2026 at 3:40 PM
How to manage individual spouses/partners
There are several ways to manage spouses and partners within DonorView but, depending on your needs, you may require that they each have their own separate ...
Wed, Feb 26, 2025 at 4:46 PM
Email Duplication between a Company and Individual Constituent Record
A Company and an Individual Constituent can share the same default email address without any errors. The software will still display a duplicate email error...
Tue, Oct 6, 2026 at 4:12 PM
Switching from an Individual to a Company profile record type
The profile type cannot be changed on a record, however you can create a new record and merge an individual record and a company together (or vice versa).  ...
Tue, Oct 6, 2026 at 4:13 PM