Entering & Managing Pledges

How to enter and manage pledges and pledge payments.

How do I cancel a recurring donation/pledge?
Edit the pledge(1) you wish to stop/cancel and perform the following steps: a) Set Perpetual? to NO if it is YES b) Select "Select Payment...
Fri, Sep 12, 2025 at 1:02 PM
Can someone else make a pledge payment on behalf of another donor?
No. A pledge is set up for payments from one constituent. A contribution from one constituent cannot be applied to another constituent's pledge. In ...
Thu, Dec 5, 2024 at 3:01 PM
Can a constituent make a pledge payment with a credit card if the pledge was not set up to pay by credit card originally?
If you have the advanced portal activated, and allow constituents to update pledge information, a constituent can add a payment method to their account and ...
Thu, Dec 5, 2024 at 3:13 PM