If you have selected the option to receive an email when an online donation is made, you will be notified. To set this option, go to the Donation Page Setti...

Yes, by clicking on the checkbox before the text, “I would like to make this a recurring gift.” the donor can make a recurring donation. They need to enter ...

Yes, everything from the donation form will be automatically recorded into DonorView. A gift record will be created for that donation. If the constituent do...

If the donor does not exist, DonorView will create the constituent record using the information provided by the donor during the donation process. ...

In order to process their credit card, the donor will be required to provide the following information: First and Last Name Email Address Addre...

Yes, after making a donation the donor will see a thank you message on the screen and also receive an identical email which you can customize on the Thank Y...

To issue a refund, you can submit a request for a refund which will be processed by our accounting team. Go to Workspace > Fundraising > Gifts and...

An Online Donation is a donation made on a donation page. These are typically credit card or ACH payments.

If you look on the Gifts Grid there is a column titled "Online." If you filter that to "is true" you'll see all your Online Donatio...

A donor makes an online donation by going to a donation page that you have created in DonorView. You can post this onto your website, emails, social media a...